Privacy Policy

Šiaurės svajonė MB ("Company," "we," "us," or "our") is responsible for the processing described in this policy. This policy applies to clipanalysis.app and its related analytics features and services (collectively, the "Service").

1. Information we collect

Depending on how you use the Service, we may collect the following categories:

• Account information: your email address, authentication details, display name, and account preferences.
• Analysis requests: social media usernames, profile or post URLs, watchlists, report selections, and other information you submit to obtain an analysis.
• Public platform information: publicly available profile details, posts, captions, media, engagement metrics, and related metadata retrieved for analysis.
• Usage and technical information: IP address, device and browser details, pages viewed, interaction events, access times, identifiers, logs, and diagnostic data.
• Transaction information: plan, subscription, invoice, and payment status. Payment card details are handled by our payment provider and are not stored by us.
• Communications: information contained in support requests, feedback, and other correspondence with us.

2. Sources of information

We receive information directly from you, automatically from your browser or device, from publicly accessible social media pages, and from service providers that support authentication, analytics, data retrieval, payments, and operation of the Service.

3. How and why we use information

We use personal information to:

• provide, operate, personalize, and improve the Service;
• authenticate users and administer accounts and subscriptions;
• retrieve source data and generate requested reports and insights;
• process transactions and maintain financial records;
• respond to support requests and communicate service-related information;
• measure performance, diagnose faults, and develop new features;
• protect users, prevent abuse and fraud, and secure our systems; and
• comply with legal obligations and enforce our agreements.

Where the General Data Protection Regulation or similar law applies, we rely on performance of a contract, our legitimate interests in operating and securing the Service, compliance with legal obligations, and consent where consent is required.

4. Automated analysis

Information included in an analysis request and relevant public platform content may be processed by automated systems or specialist service providers to classify content and produce reports. Do not submit confidential or sensitive personal information that is not necessary for your requested analysis or that you are not authorized to provide.

5. How we disclose information

We may disclose information in the following circumstances:

• Service providers: to vendors that supply hosting, database, authentication, analytics, customer support, payment, social data retrieval, security, and automated analysis services, subject to appropriate contractual safeguards.
• Legal and safety reasons: where disclosure is required by law or reasonably necessary to protect rights, safety, security, or the integrity of the Service.
• Business transactions: in connection with a merger, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
• With your direction: where you request or otherwise authorize a specific disclosure.

We do not sell personal information for monetary consideration.

6. Cookies and analytics

We use cookies and similar technologies to keep sessions secure, remember preferences, understand use of the Service, and measure performance. Some cookies are essential to the Service; analytics technologies may be optional where applicable law requires consent. You can control cookies through your browser settings, although disabling essential cookies may prevent parts of the Service from functioning.

7. International data transfers

Our providers may process information in countries other than your own. Where required, we use recognized safeguards for international transfers, such as adequacy decisions or standard contractual clauses.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Service, maintain business and tax records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods vary according to the type of information and the reason it is processed. Residual copies may remain in protected backups for a limited period before deletion.

9. Security

We maintain reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your privacy rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; or lodge a complaint with a data protection authority. You may also have a right to appeal our response. To exercise a right, contact us using the details below. We may need to verify your identity before completing a request.

11. Account deletion

You may request deletion of your account and associated personal information by emailing webshared@gmail.com. We may retain limited information where required by law or where a lawful exception applies.

12. Third-party websites and platform content

The Service may display or link to content hosted by third parties. Their privacy practices are governed by their own policies, and this policy does not apply to information processed independently by those third parties.

13. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in the Service, our practices, or legal requirements. We will publish the revised policy on this page and update the effective date. Where required, we will provide additional notice or request consent.

15. Contact

For privacy questions or requests, contact: